PRIVACY POLICY

Welcome to Janus Golf. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.janusgolf.co.uk] (the "Site") or interact with us in other ways. Please read it carefully.

1. Who We Are

Janus Golf is a UK-based golf apparel brand dedicated to providing luxury performance clothing to golfers across the UK and beyond.

Legal Entity: Janus Golf Ltd
Company Number: 14713721
Email: info@janusgolf.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment details (via secure third-party processors)

  • Account login details (if you register)

  • Order history and preferences

  • Enquiries, feedback, and communications

B. Automatically Collected Information

  • IP address

  • Browser type and version

  • Time zone setting

  • Device type and operating system

  • Referring URLs and Site navigation behaviour (via cookies and analytics tools)

C. Cookies and Tracking

We use cookies to enhance your experience, analyse site traffic, and personalise content.

3. How We Use Your Data

We use your personal data to:

  • Fulfil orders and deliver products

  • Communicate order status and updates

  • Manage your account

  • Respond to enquiries and customer service requests

  • Send marketing communications (with your consent)

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal grounds:

  • Contractual necessity – to fulfil our obligations to you (e.g., order fulfilment)

  • Consent – for direct marketing where required

  • Legal obligation – for tax and business records

  • Legitimate interest – to improve our services and prevent fraud

5. Sharing Your Information

We do not sell your personal information.

We may share data with:

  • Payment providers (e.g., Stripe)

  • Delivery services (e.g., Royal Mail, DPD)

  • IT and marketing service providers (e.g., Squarespace)

  • Professional advisors (e.g., accountants, legal teams)

  • Regulators or law enforcement if legally required

All third parties are contractually obligated to safeguard your data and only use it for specified purposes.

6. International Transfers

We store your data within the UK or EEA. If we ever transfer data outside of these regions, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in accordance with UK GDPR.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined above, or as required by law. For example:

  • Order records: kept for 6 years for tax/audit purposes

  • Marketing preferences: until you withdraw consent

  • Account data: until your account is deleted

8. Your Rights

You have the following rights under the UK GDPR:

  • Access – request a copy of your data

  • Rectification – correct inaccurate data

  • Erasure – request deletion of your data

  • Restriction – limit how we use your data

  • Data portability – request a copy in a structured format

  • Object – object to processing for direct marketing or legitimate interests

  • Withdraw consent – where consent is the basis for processing

To exercise these rights, email us at: info@janusgolf.co.uk

You can also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Marketing Communications

You will only receive marketing emails if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We never share your data with third parties for their own marketing purposes.

10. Security

We use appropriate technical and organisational measures to protect your data, including:

  • HTTPS encryption

  • Secure payment processing

  • Access controls

  • Regular security reviews and audits

However, no system is completely secure, so please notify us immediately if you suspect any data breach or unauthorised activity.

11. Third-Party Links

Our site may contain links to third-party websites. This Privacy Policy does not cover those sites, and we are not responsible for their privacy practices. Please read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” If the changes are significant, we may notify you directly.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Email: info@janusgolf.co.uk