Contact & FAQ

Sunset over a golf course with rolling hills and dark clouds in the sky, overlaid with a white geometric Janus Golf logo.

CONTACT US

CONTACT US

General enquiries

For general enquiries, please email us at info@janusgolf.co.uk

Ambassador enquiries

Are you a Pro searching for a clothing partner? Contact us with details of your Pro status, competition schedule, and parent club to be considered for our ambassador programme. Please include “Ambassador Application” in the subject line.

Please email us at info@janusgolf.co.uk

FAQ

Where are you garments made?

All of our garments are proudly designed and manufactured in the UK. In order to supply you with the optimal products, some fabrics may be sourced from overseas.

Are your manufacturing processes ethical?

Yes. All of our garments are proudly made in the UK, ensuring ethical manufacturing standards, fair wages, and high-quality craftsmanship. We’re committed to responsible production that supports local industries and upholds excellent working conditions. We have carried out a factory visit to see the operation firsthand.

what is your returns policy?

We offer 30 day returns on all items. This is provided that the item is returned to us in the same condition it was originally sold - this means that all tags must be on the garment, and it MUST remain unworn and undamaged. We must receive the return within 30 days from the original purchase date. Any items not in their original condition will NOT qualify for a refund. Janus Golf reserves the right to refuse returns or issue partial refunds if the items do not meet these conditions and are not due to a product fault or malfunction. We recommend using a trackable and insured return method to ensure the safe return of items. Unfortunately, we cannot provide return shipping labels at this time. Refunds will be issued upon return and inspection of each product.

Can i exchange an item?

Items can be exchanged for a new size or colour. Exchanges can be submitted via the form on our Returns & Exchanges page. Please take time to read our returns policy in the above FAQ to ensure your item(s) meet the conditions.

what does the “v” mean in “JANVS”?

The ancient Romans did not have a letter “U”, as we would recognise it today, in their alphabet. A “U” was represented by a “V”, and to keep our brand typography true to the roman world, brand scripts will appear in roman form.

what does “SVPER OMNIA” mean?

Our brand tagline is taken from Latin and can be translated as “Above All”.

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